Thread: Help! Nuvi 1300 issue

Hi folks,
I have a problem with my Nuvi 1300.
Nuvi 1300 W KP1 V3 LC 2GB
ID: 972
Flash 1 S/N 68052A71 P/N 575-A0095-XX
Boot BLK B0972-00 4.50

When I connect the nuvi to my pc, it cannot be detected by webupdater, it only shows up as an unformatted media under the windows disk management tool.
If I disconnect it and power up in diagnostic mode and reconnect, webupdaer can detect my nuvi but it cannot be seen by windows.

When I try to upload the firmware to 5.20, webupdater says it is corrupt and refuses to load.

It seems like the flash has been corrupted somewhow.

Is there a tool I can use to download my POI's and reflash manually, or does anyone have any ideas on the best way to fix this without doing a hard reset and losing all my data?

Thanks in advance