HELP - Garmin Nuvi 1310 Frozen and I cannot see it on my PC/ MAC

**Tony1971** · 11th February 2012, 01:59 PM

Hi,

Now I'm not at all IT literate so please bear with me.

My Garmin Nuvi 1310 has decided to completely freeze and won't go past the "loading maps' page.

I've tried holding the top left corner of the screen. Doesn't work !

Tried connecting it to my MAC as a mass storage device but the MAC doesn't recognise it.

Downloaded Garmin Webupdater, but again my MAC does not see the device.

I've read on here that you can connect to the device using updater.exe but I'm not familiar with these types of programs and to be homiest I've also read that they can corrupt your PC/ MAC so a bit worried about installing such a program.

Bearing in mind my lack of IT knowledge could someone please help me try and get this thing working again?

Many thanks
Tony

**lolypop000** · 11th February 2012, 02:13 PM

You dont insatll updater.exe you only run.

Do you read here:

[Only registered and activated users can see links. ]

Do you have SD card?

**Tony1971** · 11th February 2012, 02:22 PM

Hi lolypop, thanks for your reply.

The unit has an SD slot but I don't have a card!!

I did read throughout the GarminCure3 tool post, however, not being very IT literate, most of it was lost on me!!

So, if I download the GarminCure3 package what do I need to do with it to get my device connected to it and then repair?

Sorry for being stupid :-)

Tony

**catymag** · 11th February 2012, 02:27 PM

Originally Posted by Tony1971

I've also read that they can corrupt your PC/ MAC so a bit worried about installing such a program.

Your nuvi ,like it is ,is bricked, so it worths to try , usually it works

use Kunix' cure and it will be back to life :anim7:

**catymag** · 11th February 2012, 02:30 PM

Originally Posted by Tony1971

Hi lolypop, thanks for your reply.

The unit has an SD slot but I don't have a card!!

I did read throughout the GarminCure3 tool post, however, not being very IT literate, most of it was lost on me!!

So, if I download the GarminCure3 package what do I need to do with it to get my device connected to it and then repair?

Sorry for being stupid :-)

Tony

follow Kunix instructions ,more here
[Only registered and activated users can see links. ]

**lolypop000** · 11th February 2012, 02:31 PM

Download FW for your nuvi from here:

[Only registered and activated users can see links. ]

Then run garmun cure tool and create file for repair

click on updater.exe on cure tool window

put your finger in top left corner on your nuvi screen and hold finger on this place

with other hand connect nuci to PC

Now in updater.exe window you see nuvi 1310 and your ID

Click on USB beside 1310 and ID and click OK

And updater.exe start working.

When procedure end your nuvi will conect to PC like before error.

Now format your nuvi to FAT32

When your done create original FW with cure tool and flash again in preboot mode.

if you need backup file for 13xx i can send it to you.

**Tony1971** · 11th February 2012, 02:38 PM

Ok, so downloaded and attempted to run the GarminCure3 program, but when I click on it, it opens a text box with loads of words/ symbols and at the top states "this program cannot be run in DOS mode"..

**catymag** · 11th February 2012, 03:07 PM

this is Garmin cure
t645xf

you must run it on windows

**Tony1971** · 11th February 2012, 03:24 PM

ok, going to now dig out my old tablet PC and see if I can get it to work with the tool.

Bear with me

**Tony1971** · 11th February 2012, 03:47 PM

ok, so managed to get the GarminCure3 file running on my old PC.

If I try and run the updater I get the error message saying

No update files could be found

Please re-run updater from the command line and specify the directory containing the update file as a command line parameter.

All of which is gooble de gook to me.

So how do I proceed from here???

Thanks
Tony

Thread: HELP - Garmin Nuvi 1310 Frozen and I cannot see it on my PC/ MAC

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