HELP: cannot hard reset Garmin EDGE 800

**catymag** · 8th September 2015, 06:16 PM

No problem for your English

I have no other ideas, if files you loaded from backup don't contain personal data.

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sent with my phone

**hitoffo** · 9th September 2015, 07:27 AM

Hello, i have downloaded backup from Garmin site support... No personal files--
Problems on my Edge began 6 months ago. But i have bypassed with hard reset..
Strange thing that downgrade of firmware is ok but device hang at boot and hard reset no longer works
I think a hardware problem on internal flash memory.... sigh...

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**catymag** · 9th September 2015, 11:36 AM

Contact again Garmin support, it has to be fixed or replaced, I've read in other forums OSM files can mess it up and some users got the same problem and got the unit replacement.

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**hitoffo** · 9th September 2015, 05:00 PM

Garmin support it's very expansive! With less money i buy it used on Ebay. My Edge is out of warranty. It's 3 years old... I have possibility to buy a Edge 800 with crashed display. The owner ensure that it still works. So i want to mount my display on crashed Edge. The question is where is the internal flash ram... If is on the motherborard is ok, but if is on the bottom of the screen, the replacement is not useful... Hard question! I think that i take the risk...

Mandare il Garmin in assistenza è molto costoso perchè il mio Edge è fuori garanzia. Con meno lo ricompro usato. Ho trovato una persona che ne vende uno con il display rotto. Ma mi ha assicurato che funziona. Quindi potrei montare il mio display su quella motherboard. Il problema è che se la flash interna è sul retro del display, la sostituzione non serve a nulla. Però penso che correrò il rischio...