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  1. 3rd April 2013, 07:13 PM #1
    paul60
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    Default Battery on tom tom 920

    I can "operate" my TT 920 through TT Home on computer i.e. see map loading , set home address, see it charging etc.
    However when it comes off cradle the TT won't load up
    Is this a battery issue or is something else wrong ?
    I have not used the TT for a couple of months

    Any help appreciated

    paul
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  2. 5th April 2013, 04:28 PM #2
    Magnetron
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    Default

    It maybe possible you have a battery failure.
    But will it restore to a previous time before you updated it?
    Or if you didn't update it is it really fully charged
    "if it isn't you would have to possibly do a reboot of something then do a restore maybe" I don't have this unit but maybe till someone comes along with this unit ya could post a few more ideas huh."
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  3. 7th April 2013, 02:31 PM #3
    Downunder35m
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    A faulty or old battery can cause many problems.
    I suggest you charge the TT for at least 6 hours.
    If it still won't work without the cradle you have two options for the failure:
    a) the battery is dead - a replacement will fix that
    b) the "fuse" for the battery is faulty - this will cause the device to work as normal on external power but no charge will go to the battery for charging
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  4. 7th April 2013, 10:24 PM #4
    paul60
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    I have tried charging overnight still dead
    I have now sent for new battery ..hopefully can fit it using all the advice on line !

    thanks
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