Thread: TomTom Clear Flash Tool

Clear Flash tool



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Clear Flash toolNote: This FAQ applies only to devices that connect to TomTom HOME.
If one or more of the following errors occurs, there may be too many files in the flash memory on your navigation device:

The settings are not saved when you restart your navigation device.
You cannot activate the map on your navigation device, even though you have a valid product code.
You have to enter the passkey every time you connect your navigation device to your mobile phone.
To fix the errors, you must run the TomTom Clear Flash tool. This tool clears the flash memory on your navigation device.

Select your operating system:

Windows

To download and install the TomTom Clear Flash tool on your navigation device, follow the steps below.
Note: The download steps apply to Internet Explorer 8. The download steps may be different if you are using another browser.

1. Download the TomTom Clear Flash tool: Note: The download procedure applies to Microsoft Internet Explorer 8. The download procedure may be different if you are using another browser.
   1. Click the Download button.

      [Only registered and activated users can see links. ]

      TomTom Clear Flash tool for Windows (EXE)

   2. Click Save.
   3. Select the Desktop and click Save again.
   4. Click Close.
2. Connect the navigation device to the computer:
   1. Turn off the device.
      Note: If the device is connected to the computer, for example for charging, disconnect the device.
   2. If the device uses a memory card (SD card), insert the memory card into the device slot.
   3. Connect the device to the computer.
   4. Switch on the device. The computer detects the device.
3. Run the TomTom Clear Flash tool:
   1. Double-click the file clear_flash.exe, which you can find on your computer’s Desktop.
   2. B. Select the language. Read the Licence Agreement, then select I Agree. Click Continue or .
   3. Install TomTom Clear Flash is already selected. Click Continue or .
   4. Click Continue or .
   5. Click again to start the installation.
      When the installation has finished, the message Installation complete is displayed.
   6. Click OK or .
   7. Click again.

MAC



Note: The Clear Flash tool requires Rosetta on Intel Macs and is not compatible with Mac OS X Lion.
To download and install the TomTom Clear Flash tool on your navigation device, follow the steps below.

1. Download the TomTom Clear Flash tool: Note: The download procedure applies to the Safari 5 web browser. The download procedure may be different if you are using another browser.
   1. Click the Download button.

      [Only registered and activated users can see links. ]

      TomTom Clear Flash tool for Apple Macintosh (DMG)

      The file clear_flash.dmg is downloaded to your computer and a Finder window showing the downloaded files opens.
      
      Tip: If the Finder window does not open, you can check the download location in your browser's preferences. For Safari, click Safari in the menu bar then click Preferences.... The location where downloads are saved is listed under the General tab.
2. Connect the navigation device to the computer:
   1. Turn off the device.
      Note: If the device is connected to the computer, for example for charging, disconnect the device.
   2. If the device uses a memory card (SD card), insert the memory card into the device slot.
   3. Connect the device to the computer.
   4. Switch on the device. The computer detects the device.
   5. If TomTom HOME opens, click and hold the HOME icon in the Dock, then choose Quit to close it.
3. Run the TomTom Clear Flash tool:
   1. In the Finder window showing the downloaded files, double-click the application TomTom Setup.
   2. If you see a warning message, click Open.
   3. Select the language. Read the Licence Agreement and select I Agree. Click Continue or .
   4. Install TomTom Clear Flash is already selected. Click Continue or .
   5. Click Continue or .
   6. When the installation has finished, the message Installation complete is displayed.
   7. Click OK or .

Dust under the edge of the screen surround. Use a thin card under the edge all the way round?

If cleaning (as post #19 above) doesn't help then try this [Only registered and activated users can see links. ]

The Start 20 device is (meant to be) running navcore 10 or 11 and is basically un c r a c k a b l e see [Only registered and activated users can see links. ]

How did you manage to connect this to your PC to add patched navcores/maps etc?
Are you SURE it's a Start 20?

If it's a Start (non 20/40 etc) then try [Only registered and activated users can see links. ]